Key Account Manager
Gain a thorough understanding of important customer demands and requirements. Develop trust relationships with a portfolio of large clients to ensure they do not turn to competitors. Strengthen ties with current clients by consistently putting forth solutions that achieve their goals. Key Account Manager jobs
• Ensure that clients receive the right goods and services in a timely way. Resolve any issues and problems customers may be experiencing and handle complaints to retain trust by acting as the channel of communication between important customers and internal teams. Prepare frequent reports of progress and projections to internal and external stakeholders using key account indicators. Play a crucial role in developing new sales that lead to lasting relationships.
Qualifications And Skills
Strong interpersonal and communication skills with a talent for forming connections with professionals at all organisational levels. Proven experience as a key account manager. Experience in sales and creating solutions based on customer demands. Excellent organisational abilities.